Bikes Direct warranty on Motobecane 2015 Boris The Evil Brut Sprung FatBike
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I cracked a Motobecane Boris The Evil Brut Sprung FatBike and Bikes Direct sent me the wrong frame, no single speed, no warranty because no decals and the wheels don't fit, the old frame had a 190 mm rear hub.
Comments
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Have they resolved your issue. I am thinking about ordering this exact bike but if they have terrible customer service I am not going to. What good is a 10 year frame warranty if they won't replace the frame?
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That's a Boris frame which is completely different from the Boris the Brut frame. They shouldn't call them the same name. I like BD a great deal but that's pathetic customer service.
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Bikes direct customer service sucks!
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Bummer man!!!!!! Keep us updated Tim!!! Thus far, I too am a fan of Motobecane!
2m 12sLenght
5Rating